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Lead Server

Job Summary
You're welcoming by nature and have a knack for remembering details. You're happiest when juggling tasks and getting it right is important to you. You have a flair for taste tempting, the gift of persuasion, and an aim to please. Your excellent service and genuine care is appreciated, which guests immediately recognize and reward. Interstate's Restaurant Server position may be a great way for you to earn your potential.
As a Lead Restaurant Server, you will
Deliver prompt, excellent service to ensure an exceptional guest experience.
Offer helpful guidance with menu offerings, responding knowledgeably to questions.
Help with dessert and beverage preparation and ensure all dishes present well and are to order before serving promptly to guests.
Periodically check in to ensure guest needs are met, then graciously present an accurate check and collect payment at the conclusion of the meal.
Insure proper delivery of service for all Meeting and Events
Complete daily check lists, assist in making sure cleaning, dating of product and proper storage standards are being maintained.
Complete ServeSafe Certification and assist in maintaining all health requirements in the kitchen.
Fundamentals
Excellent verbal and written English communication skills are required. One year of server experience is helpful. Successful TIPs training and the ability to use Interstate order and payment systems is expected. This position requires full mobility, continuous quick-paced movement, lifting and carrying up to 40 pounds and pushing food carts up to 100 pounds.
This position requires the completion of an online Guest Service assessment. Shortly after submitting your application you will receive an email with a link to the online assessment. Your application will not be considered further until you have also finished and submitted the assessment. The assessment will take about 25 minutes and we recommend you dedicate time without distractions or interruptions to complete it. Please complete the assessment as quickly as your schedule allows. If you have already completed a Guest Service assessment within the last 90 days you will not be required to complete one again.
Location:
Roanoke Rapids North Carolina
Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.



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